PMI-PMP 2021 Exam Preparation Overview

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Course Description: TN2021-PMP11.2          Contact Hours: 35

Course Description: This course has been designed as a overview for participants interested in taking the Project Management Institute’s Project Management Professional (PMP®) exam 2021 edition. This is not an introduction to project management or practical application course. The content in this course covers the material that appears on the exam and provides a large number of practice questions to prepare participants to succeed.

Target Audience: Candidates who are preparing for PMI’s PMP® certification exam. It is recommended a candidate have already achieved their 4,500 or 7,500 required hours of experience prior to taking the course. Additionally, it is strongly recommended student have completed a PMI®-based project management practical application course such as the Training Ninja’s Introduction to Project Management at least 30-days prior to this course and have read the current edition of the PMBOK® Guide.

Course Objectives:

  • Learn key terminology used in the field of project management.
  • Learn the tools, techniques, and lifecycles used by a wide range of organizations.
  • Learn how organizations most commonly plan projects.
  • Learn the analytical processes used in project management.
  • Learn how projects are tracked and performance is monitored.
  • Learn how project managers evaluate solutions and processes to meet organizational needs.
  • Learn the other skills needed to pass the PMI-PMP exam.
  • Learn the most common mistakes on the PMP Exam.
  • Learn about your professional responsibility.
  • Build your own custom study plan.

Key Course Topics:

  1. Course Introduction
    • Why become a PMP®
    • The application process
    • The exam costs & required score
    • Domains, tasks & enablers
    • The exam breakdown
    • Eligible resources
    • Projects, programs & portfolios
    • The PMBOK® Guide relationship
    • Governance
  1. Ethics, Ground Rules, & Charters
    • The PMI® Code of Ethics & Professional Conduct
    • Benefits of ethical management
    • The Business Ethics Leadership Alliance
    • Mandatory vs. aspirational standards
    • PMI’s 4 core values
    • Team charters
    • Ground rules
    • A product vision
    • Service level agreements & measures
  1. Building Teams, Stakeholders & Organization Structures
    • What is resource management?
    • Appraisals
    • How are teams built
    • The PMO, traditional & agile
    • Organization structures
    • Stakeholder basics
      • Who is a stakeholder
      • Stakeholder identification
      • The stakeholder register
      • RAM & RACI Diagrams
      • Stakeholder classification
      • Stakeholder engagement Assessment
      • The Onion Diagram
      • The Salience Model
      • Stakeholders’ direction of influence
      • Information radiators
  1. Team Performance, Facilitation, & Meetings
    • Terms tied to performance measurement
    • Prioritization models
    • The Paired Comparison Model
    • Kano Analysis
    • Conflict & conflict resolution
      • Key conflict terms
      • Sources of conflict
      • Conflict sensitivity
      • Conflict analysis
        • The Harvard Approach
        • Conflict Transformation
        • Human Needs Theory
      • Conflict analysis tools
        • The Conflict Wheel
        • The Conflict Tree
        • Conflict Mapping
        • Conflict Profiles
        • Glasl’s Escalation Model
        • Inmedio’s Conflict Perspective Analysis
        • Needs-Fear Mapping
      • Stage-Based Conflict Models
      • Conflict resolution
      • Speed B. Leas Conflict Model
      • Cultural awareness
      • Core facilitation skills
      • Meeting management
      • Brainstorming tools
      • Value stream mapping & PCE
      • High performing teams
  1. Problem Solving
    • The basic problem solving process overview
    • Data gathering
      • Focus groups
      • Walkthroughs
      • The nominal group technique
      • Other data gathering tools
    • Generating insights
      • Brainstorming
      • 5 Whys
      • Cause & Effect Diagrams
      • Real Options
    • Deciding what to do
      • Short Subjects
      • SMART Goals
      • The Retrospective Planning Game
      • Circle of Questions
      • Helped, Hindered, Hypothesize
      • Problem solving
      • The GROW Model
      • How To Solve It
      • Rapid Problem Resolution (RPR)
      • Failure Modes & Effect Analysis (FMEA)
      • Other tools

  1. Decision Making & Training
    • Types of decision making
    • Group decision making
    • Voting
    • Mind or Idea Maps
    • SWOT Analysis
    • Focus on/ focus off exercises
    • Training the team
    • Key training questions
    • Virtual teams
    • T-Shaped skills

  1. Objectives, The Business Case, & Scope
    • Project objectives & business value
    • The business case & project kickoff
    • Project vs. product scope
    • Scope management terms
    • The steps in scope management
    • How scope is measured
    • Assessing value
      • Payback period / RIO / BCI / NPV
      • Weighted rankings
      • Multi-criteria decision analysis
    • Benefits management plan
    • Situation statement
    • Root cause analysis
    • Net promoter score
    • Other definition tools

  1. Requirements
    • Types of requirements
    • The requirements management plan
    • Requirements traceability matrix
    • Scenario analysis
    • A / B testing
    • PEST & PESTLE
    • Storyboarding
    • Interrelationship diagrams
    • Affinity Diagrams
    • Context Diagrams
    • Progressive elaboration
    • Rolling wave planning

  1. Agile Requirements
    • Agile prioritization
    • The product backlog
    • Agile games
      • Remember the future
      • Prune the product tree
      • Bang for the buck
      • Speedboat
      • Buy a feature
    • Wireframes
    • Personas
    • User stories
      • The 3 Cs
      • INVESTing in your stories
      • Given, When, Then
    • The Definition of Done
      • The Story Pyramid
      • The Minimum Business Increment

  1. Life Cycles
    • Types of lifecycles
    • When to use the different lifecycles
    • Process tailoring
    • The waterfall or linear methodology
    • Iterative development
    • Prototyping
    • Configuration and version control

  1. Agile Life Cycles
    • Timeboxing
    • Work in Progress
    • Scrum
      • The sprint planning meeting
      • The daily scrum
        • The team board
        • The key questions
      • The sprint review
      • Burndown charts
      • Burnup charts
      • Cumulative flow diagrams
      • Sprint retrospectives
    • Kanban
    • Extreme Programming
    • Other key Agile terms

  1. Scaling Techniques for Agile
    • The Scaled Agile Framework
    • Nexus
    • Large Scale Scrum
    • Disciplined Agile
    • Scrum of Scrums

  1. Scheduling
    • Scheduling terms
    • Components of the schedule management plan
    • Estimates
    • Types of estimating
    • Monte Carlo Analysis
    • PERT
    • Distributions
    • Agile estimation
      • Terms
      • Story points
      • Affinity estimating
      • Wideband Delphi
      • Planning Poker
    • Precedence Diagramming
    • Dependencies
    • Leads & lags
    • The Critical Path Method
    • Resource optimization
    • Leveling and smoothing
    • Crashing & fast-tracking
    • Gantt Charts & Milestone Charts
    • Product Roadmaps
      • Goal-Oriented Product Roadmaps
      • GO Product Roadmaps
      • Now-Next-Later Roadmaps
      • Story Maps
    • Critical Chain Project Management

  1. Cost Management
    • Cost management terms
    • Agile cost estimation
    • Funding limit reconciliation
    • Reserves
    • Accounting terms
    • Expected monetary value
    • Decision tree analysis
    • Triangle management
    • The Cumulative Cost Curve

  1. Quality Management
    • Key quality terms
    • PDCA
    • Thought leaders in quality
    • The Cost of Quality
    • Variance analysis
    • Project compliance / compliance analysis
    • Escalation
    • Audits
    • Logical Data Models
    • Matrix Diagrams
    • Test Driven Development
    • Refactoring
    • Root Cause analysis
    • The 7 Basic Quality Tools
    • Run Charts
    • Design for X
    • Benchmarking
    • Design of Experiments
    • Statistical sampling terms

  1. Integration Management
    • Integration components
    • Baselines, logs & registers
    • Change management
    • Organizational change management models
    • The compliance management plan
    • Closeout guidelines
    • Issues

  1. Procurement
    • Procurement PMI-isms
    • Procurement terms
    • Source selection analysis
    • The procurement management plan
    • Common bid documents
    • The procurement statement of work
    • Other common procurement documents
    • Contracts
    • Agile contracts
    • Negotiating tactics
    • Source selection criteria
    • Payments & negotiated settlements

  1. Risk Management
    • The definition of risk
    • Types of risk
    • Risk terms
    • The risk management plan
    • Impact & probability
    • The risk register
    • Qualitative & quantitative risk analysis
    • Influence diagrams
    • Risk response strategies & implementation

  1. Communications Management
    • Communication terms
    • Active listening
    • Negotiations
    • General communications guidelines
    • Common areas of negotiation / communication
    • Communication dimensions
    • The basic communication model
    • Didactic communication
    • Communication styles
    • The communication management plan
    • Communication techniques & considerations
    • Information management

  1. Project Leadership
    • Vision & mission
    • Management vs. leadership
    • Servant leadership
    • Adaptive leadership
      • The purpose alignment model
      • The short horizon model
      • The OODA Model
      • The Satir Change Model
      • The Tuckman Model
    • Leadership styles
    • Theories of management styles
      • The leadership contingency model
      • The situational leadership theory
    • Emotional intelligence
      • The Ability-based EI model
      • MSCEIT
      • Goleman’s Mixed EI Model
    • Empowering teams
    • Leading high performing teams
    • SMART Goals
    • Coaching & mentoring
    • Facilitation
    • Personality profile assessments
    • Common Theories of Motivation
      • Maslow’s Hierarchy of Needs
      • McGregor’s Theory of X & Y
      • Hertzberg’s Theory
      • Ochi’s Theory Z
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