This Digital Goods End User License Agreement (“Agreement”) is a binding agreement between you (“End User” or “you”) and Looking Glass Development, LLC (“Company”). This Agreement governs your use of all digital goods obtained from Looking Glass Development, LLC. All such goods are licensed, not sold, to you.
BY PURCHASING DIGITAL GOODS FROM THE COMPANY, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT. YOU REPRESENT THAT YOU ARE OF LEGAL AGE TO ENTER INTO A BINDING AGREEMENT AND THAT YOU ACCEPT THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT VIEW OR USE THE DIGITAL GOODS AND DELETE THEM IMMEDIATELY.
Subject to the terms of this Agreement, Company grants you a limited, non-exclusive and non-transferable license to view for your own use on an unlimited number of devices, owned or otherwise controlled by you, subject to the limitations set forth herein.
All content, imagery and media on the Company websites related to the digital goods, as well as any related properties, are copyrighted by Looking Glass Development, LLC. or are licensed through a third party. All rights are reserved.
All license(s) provided for Digital Goods are confidential. Licensee agrees to maintain this confidentiality and shall immediately notify Licensor in the event the confidentiality is breached. Posting login information publicly on the internet, including but not limited to the Company support help desk, may result in termination of this Agreement by Company.
Reservation of Rights
You acknowledge and agree that the digital goods are provided under license, and not sold, to you. You do not acquire any ownership interest in the digital goods under this Agreement, or any other rights thereto other than to use them in accordance with the license granted, and subject to all terms, conditions and restrictions, under this Agreement. Company shall retain its entire right, title and interest in and to any owned portions of the digital goods, including all copyrights, trademarks and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement.
The Company offers refunds within 30 days of purchase. If you elect to take advantage of this Refund Policy and purchased via a credit card, you can expect to receive a refund within approximately 20 days of the date your refund is requested. Refunds may be requested at https://lookingglassdev.com/refund-policy/
For your security, we do not store your credit card or payment information on our site. Looking Glass Development, LLC uses third party payment processors, including but not limited to WooCommerce, Stripe, and PayPal to handle all product financial transactions. After your purchase has been completed and payment has been received you will be granted access to your product downloads and your support account.
Subscriptions are automatically processed each year on the anniversary date of your original purchase (unless extended by our Support Team). Subscription information can be viewed at any time.
Pricing & Product Changes
The Company reserves the right to modify or discontinue, temporarily or permanently, any product and any license type without notice. Pricing and renewal discounts of all products are subject to change, in the Company’s sole discretion. Notice of price and discount changes will be published within your section for renewals.
The Company may from time to time in its sole discretion develop and provide updates to the digital goods, which may include upgrades, and other error corrections, and/or new content (collectively, including related documentation, “Updates”). Updates may also modify or delete in their entirety certain content. You agree that Company has no obligation to provide any Updates or to continue to provide or enable any particular content.
Term and Termination
- The term of Agreement commences when you download the digital goods and will continue in effect until terminated by you or Company as set forth under this Agreement.
- You may terminate this Agreement by deleting the digital and all copies thereof from your devices. However, refunds are only available within the time period set forth in the Refund Policy, above.
- The Company may terminate your access to all or any part of the website, support and future downloads at any time, with or without cause, with or without notice. If such termination occurs more than 30 days from your purchase date, you are not entitled to a refund of your purchase price.
- The Company may also terminate this Agreement at any time, without notice if it ceases to support the Application, which Company may do in its sole discretion or for any other reason. In addition, this Agreement will terminate immediately and automatically without any notice if you violate any of the terms and conditions of this Agreement.
- Upon termination, all rights granted to you under this Agreement will also terminate.
- Termination will not limit any of Company’s rights or remedies at law or in equity.
- All provisions of this agreement, which by their nature could survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Disclaimer of Warranties
THE DIGITAL GOODS ARE PROVIDED TO LICENSEE “AS IS” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, COMPANY, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE APPLICATION, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, COMPANY PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE DIGITAL GOODS WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR FREE OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COMPANY OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE DIGITAL GOODS:
- Personal injury, property damage, lost profits, cost of substitute goods or services, loss of data, loss of goodwill, business interruption, computer failure or malfunction or any other consequential, incidental, indirect, exemplary, special or punitive damages; and/or
- direct damages in amounts that in the aggregate exceed the amount actually paid by you for the application.
- The foregoing limitations will apply whether such damages arise out of breach of contract, tort (including negligence) or otherwise and regardless of whether such damages were foreseeable or company was advised of the possibility of such damages.
Use of Digital Goods
End User, by accepting these Digital Goods License Agreement, represents and warrants that they will only use the Digital Goods in strict compliance with the terms of this Agreement and all applicable laws, regardless of jurisdiction. Applicable laws which End User represents that they will strictly comply with include, but are not limited to the following United States statutes: the Copyright Act, as amended, and the Digital Millennium Copyright Act, as amended. In the event it is alleged that your use of the Digital Goods in any way violates any applicable law, regulation or agreement, you agree to immediately notify the Company and provide all information regarding the alleged violation.
You agree to indemnify, defend and hold harmless the Company and its officers, directors, employees, agents, affiliates, successors and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including attorneys’ fees, arising from or relating to your and/or your customers or clients use or misuse of the digital goods or your breach of this Agreement. Furthermore, you agree that the Company assumes no responsibility for content submitted or made available through the digital goods.
Sharing Data With Company
Looking Glass Development, LLC, does not accept customer credentials for access to customer systems, including but not limited to FTP, MySQL or WordPress. We also do not accept customer database dumps. Do not send them to us or post them to our support help desk. As per the Limitation of Liability section, Looking Glass Development, LLC. is not, in any way, liable for damages of any sort resulting from you sharing your authentication credentials or any other sensitive information.
Email and Notifications
The Company may on occasion send you email notifications related to your license. These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other transactional emails related to your purchase. By purchasing the Company’s digital goods and support you agree to receive these transactional emails.
You are responsible for maintaining the security of your account and purchase, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with your account. You are responsible for notifying the Company of any unauthorized uses of your account or any other breaches of security. The Company is not liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
If any provision of this Agreement is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of this Agreement will continue in full force and effect.
This Agreement is governed by and construed in accordance with the internal laws of the State of Colorado without giving effect to any choice or conflict of law provision or rule. Any legal suit, action or proceeding arising out of or related to this Agreement or the Application shall be instituted exclusively in the courts of the Colorado in each case located in Douglas County. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
Limitation of Time to File Claim. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE DIGITAL GOODS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
In any action arising out of or related to this agreement, the prevailing party shall be entitled to recover their attorneys’ fees, costs and expenses.
This Agreement constitutes the entire agreement between you and Company with respect to the digital goods and supersedes all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the digital goods.
No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.